Tuesday 11 August 2015

Bookings with Travel Agents rise

In the past 12 months, there appears to have been a shift away from booking directly with service providers most notably to booking with a travel agent (either online or on the high street) according to new research* by ABTA.

In 2013, 41% booked at least one overseas holiday directly with a service provider, compared to 34% this year. During the same time period, more people booked both an overseas holiday and a domestic holiday with a travel agent, either online or on the high street. The shift is particularly marked for domestic holidays: one in ten (10%) people said they booked a domestic holiday with a high street travel agent in 2014 (up from 7% in 2013) and 16% booked with an online travel agent (up from 12% in 2013).

Bookings with general holiday booking websites have remained stable, direct bookings with tour operators have increased slightly. For more,

With this new research* by ABTA, There are also some noteworthy regional variations in this appraoch consumers book their holidays with those outside London far more likely to use a travelling agency than those in London.

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